TEJ is here to help you with any WordPress support requirements that you may have your business’s WordPress website.
Are you currently using a WordPress website? Has something broken or just stopped working? Have you been updating your site regularly? Are you sure it hasn’t been infected with Malware or malicious code? If you aren’t sure about the answers to those questions, then give us a call. Sometimes just having a number to call and knowing that someone is working on it can provide an amazing sense of security. There is truly nothing more stressful than having your WordPress website go down without having the knowledge to get it back functioning as was intended.
Why not choose an experienced team of WordPress developers and designers that have completed over 50 digital projects. Over the last 5 years providing WordPress development for different businesses we have realised that 90% of our clients will require some on sort of ongoing monthly support to ensure that their WordPress website remains the way that it should.
Get in contact with us today. You can email or phone and we can begin discussing what specific requirements your business may have and we can work out a package that suits these needs.
If you are just looking for a simple monthly WordPress website maintenance package then our basic WordPress service level agreement (SLA) has been structured to cover just about anything that we would consider a core website support need. The specific services included in the WordPress website maintenance package:
- Core WordPress updates
- Monthly plugin updates
- Monthly Database back up
- Monthly Server updates
- Support calls and emails
- Ad-hoc WordPress fixes
We offer a WordPress support service that is available to anyone.
It doesn’t matter whether we developed your website or not, we can still provide a website support service. Sometimes it is not always possible, but generally providing your website has been built correctly in the first place we should be able to take care of everything for you. We have assisted different clients before who have had their websites developed elsewhere but ran into problems post hand over.
It always starts the same way with our WordPress support process. We check out the problem, we strategize the best way to fix it and then we execute this strategy to get everything back up and running again.
It doesn’t matter whether we developed your website or not, we can still provide a website support service. Sometimes it is not always possible, but generally providing your website has been built correctly in the first place we should be able to take care of everything for you. We have assisted different clients before who have had their websites developed elsewhere but ran into problems post hand over.
It always starts the same way with our WordPress support process. We check out the problem, we strategize the best way to fix it and then we execute this strategy to get everything back up and running again.
When something goes wrong with your website there is nothing more relieving as a business owner than having that emergency support line to call.
Why Should You Get A Website Maintenance WordPress Support Service?
When your website breaks or worse, completely goes offline, you really need to have an emergency support line that you can contact for assistance. Being able to make us your first call is an unbelievable relief. Within our agreement we use a tiered support system. If the issue you are reporting is considered to be of high priority then an engineer will be deployed immediately to investigate and resolve the issue.
We offer a fast and efficient experience. The majority of issues that we face are resolved within 10 hours of these issues being made known to us. When you opt for our website maintenance package it means that you can now lean on our years of experience in dealing with these types of website issues. We ensure that your website gets back up and running with the least amount of down time as possible.
Typical examples of emergency website issues we resolve on a regular basis:
- Malware Removal
- Crashed Website
- Fix Error Connection To Database
- Restore Website From Back Up
- Hacked Site Restoration
- Bug fixes
- Page Customisation
- WordPress Plugin Development
- Future WordPress Development
Get in touch by phone or email and we’ll be happy to help!